How to Fill Up SGAC from Malaysia: Step-by-Step Guide
- traveld2dsg
- Apr 24
- 5 min read
Updated: 2 days ago
Ready for an enjoyable trip from Malaysia to Singapore? Whether you’re crossing the causeway for a shopping spree in Orchard Road, a family day at Universal Studios in Sentosa Island, or a business meeting in Marina Bay Sands, there’s one quick step to ensure a hassle-free entry: the Singapore Arrival Card (SGAC). At Travel D2D, we’re all about making your journey comfortable and stress-free, and that includes guiding you through the SGAC process. This blog will show you how to fill out the SGAC in minutes, with tips tailored for Malaysian travelers, especially those using our car transport services from Johor Bahru, Malacca, or Kuala Lumpur.
What is the SGAC?
The SGAC is a free, online form required by Singapore’s Immigration & Checkpoints Authority (ICA) for most foreign visitors, including Malaysians. It collects your personal details, travel plans, and health status to speed up immigration clearance and keep Singapore safe.
Time to Complete: About 3-5 minutes.
Cost: Completely free when submitted via official ICA channels.
When to Submit: Within 3 days before arrival (including the arrival day).
** Beware of the false link or third-party operated platform to fill up the SGAC, the official website is FREE, false link may charge of fees.
SGAC Official Link: 【https://eservices.ica.gov.sg/sgarrivalcard/】
Who Needs to Submit the SGAC?
The SGAC is mandatory for most travelers entering Singapore, including Malaysians, unless you’re:
A Singapore citizen, permanent resident, or long-term pass holder (e.g., Student’s Pass, Work Pass) entering via land checkpoints like Woodlands or Tuas.
Transiting through Singapore without clearing immigration (e.g., staying airside at Changi Airport).
If you’re traveling by car/bus from Johor Bahru, Malacca, or Kuala Lumpur, and you’re not in these exempt categories, you’ll need to submit the SGAC. For example, a family heading to Sentosa for a day trip or a business traveler visiting Singapore from KL will need to complete it.
Step-by-Step Guide to Filling Out the SGAC
Filling out the SGAC is as easy as booking your car with us! Follow these steps to get it done:
Step 1: Access the Platform:
Visit the ICA SGAC e-Service or download the MyICA Mobile app from the App Store or Google Play.
The MyICA app is a game-changer for frequent travelers, saving your profile for faster submissions on future trips.
** Beware of the false link or third-party operated platform to fill up the SGAC, the official website is FREE, false link may charge of fees.
SGAC Official Link: 【https://eservices.ica.gov.sg/sgarrivalcard/】
Step 2: Choose Your Submission Type:
Select “For Foreign Visitors” (Malaysians without Singapore residency or long-term passes should choose this).
Pick “Individual Submission” for yourself or “Group Submission” for up to 10 people, perfect for families or friends traveling together.
Step 3: Enter Personal Details:
You may use press the button of "Retrieve with Passport", scan the barcode of your passport, it will retrieve your personal details from your passport.
Please ensure that the email address you provide is active and accessible. In certain situations—such as immigration system delays or officer requests—you may need to present a copy of your booking confirmation or related documents sent to your email.
For Country Code, kindly refer to this:
+1 -- United States
+44 -- United Kingdom
+60 -- Malaysia
+61 -- Australia
+62 -- Indonesia
+63 -- Philippines
+66 -- Thailand
+81 -- Japan
+82 -- Korea
+852 -- Hongkong
+86 -- China
+886 - Taiwan
Step 4: Complete the Health Declaration:
Answer questions about your health, including symptoms (e.g., fever, cough), exposure to infectious diseases, and vaccination status (e.g., yellow fever if coming from high-risk areas). Declare all "NO" after checking the question.
Important: Be honest—false declarations can lead to prosecution under Singapore’s Infectious Diseases Act.
Double-check your passport details to avoid any hiccups at immigration.
Step 5: Provide Trip Information:
Port of Embarkation: For land travel, enter your starting point, like Johor Bahru.
Purpose of Travel:
1-Day Transit: For people who going into Changi Airport directly.
Holiday/Leisure/Sighseeing: For people might stay in Singapore for few days.
Mode of Travel: Choose “Car” if using private car including taxi, “Bus” for public transport, or “Flight” if flying.
Vehicle Number: If traveling by car, include the vehicle number if known. Don’t worry if you don’t have it yet—you can update it later.
Accommodation Details: Enter your hotel name and address (e.g., Marina Bay Sands) or the address of friends/family you’re staying with. If your hotel isn’t listed, select “Others” and type it in.
Date of Departure of Singapore: Choose the date you leave from Singapore.
Next City/Port of Disembarkation After Singapore: Your destination after you left Singapore. You may click same as last city if you are doing day tour in Singapore then return back to the same place.
Step 6: Do Security Verification
Enter the number showed above. And click submit.
Step 7: Save Your Confirmation
Congracts! Your Singapore Arrival Card submit successfully!
You’ll receive an email with your SGAC number (DE number) and a QR code.
Save the QR code on your phone or print it to present at immigration (e.g., Woodlands, Tuas, or Changi Airport).
Take a screenshot of the QR code for quick access in case you can’t open your email at the checkpoint.
Travel D2D Note: When you book with us, we’ll provide the vehicle details you need for your SGAC submission. Just let us know your travel plans, and we’ll handle the rest.
Tips for Malaysian Travelers
Here are some tailored tips to make your SGAC submission as smooth as a ride with Travel D2D:
Submit Early: Complete the SGAC as soon as your travel plans are confirmed, within the 3-day window, to avoid last-minute stress.
Double-Check Details: Ensure your passport information matches exactly to prevent delays at immigration.
Update if Plans Change: If your accommodation, vehicle number, or health status changes, update your SGAC via the ICA e-Service or MyICA app.
Use the MyICA App: For frequent travelers between Malaysia and Singapore, the app’s profile-saving feature makes repeat submissions a breeze.
For Car Travelers: Select “Car” as your mode of travel and confirm the vehicle number with SGMYTravelCar. We’ll ensure all vehicle requirements, like the VEP, are in place.
Prepare Additional Documents: Have your passport (valid for at least 6 months), travel itinerary, and accommodation details ready, as immigration may request them.
Frequently Asked Questions (FAQs)
Here are answers to common questions from travelers:
Question | Answer |
Do I need the SGAC for a day trip from Johor Bahru? | Yes, unless you’re a Singapore citizen, permanent resident, or long-term pass holder entering via land checkpoints. Submit within 3 days of arrival. |
Can I submit the SGAC for my family? | Yes, use the “Group Submission” option for up to 10 people. Ensure each person’s details are accurate. |
What if I don’t know the vehicle number? | Select “Car” and update the number later via the ICA e-Service or MyICA app. |
Do I need a new SGAC for each trip? | Yes, a new SGAC is required for every entry into Singapore. |
What happens if I forget to submit the SGAC? | You risk delays or being denied entry. Submit on time to keep your trip stress-free. |
Why Choose Travel D2D?
At Travel D2D, we make your Malaysia-Singapore journey effortless. While you handle the SGAC, we take care of your transportation:
Comfortable Vehicles: Choose from economy sedans like Toyota Vios or spacious MPVs like Toyota Innova / Alphard / Vellfire for groups.
Experienced Drivers with Punctuality: Our drivers know the cross-border routes, ensuring a smooth trip.
Hassle-Free Booking: Reserve your car booking online at our website or contact us via WhatsApp at +6011-11306684 (Malaysia) or +65-80478766 (Singapore).
Whether you’re traveling from Johor Bahru to Singapore for a day trip, heading to Malacca for a cultural getaway, or visiting Kuala Lumpur for business, we’ve got you covered. Our services include airport transfers, day tours, island hopping, and even golf club transfers, with prices ranging from SGD $80–$700 depending on your needs.
Don’t let travel hassles steal your excitement. Book with Travel D2D today and turn your Malaysia adventure into a seamless, stress-free experience!
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